Blue Ninja Julie first came across the term ‘operating rhythm’ way back when she was working in the Resourcing Centre of Excellence at a major UK bank pre-financial crash. It seemed a very fancy term to simply define the regular things you do as part of your job. The...
A standard operating procedure or SOP details the steps or instructions needed to be performed to carry out a process, as well as the scope and who performs the specified task. Your SOP document, therefore, needs to be well written: simple, clearly worded and labeled...
As your business documents begin to pile up, your organisation needs to have a proper records management policy and archiving in place. Otherwise, you run the risk of losing your data and enduring weeks of downtime due to catastrophic events like fire, flood, hardware...
