Every brand has a story, a path they’ve travelled leading them to where they are and who they are today. Storytelling is a powerful tool that can transform your online presence and really allow you to connect with your audience. With more and more consumers craving...
Have you looked at a report that a business has prepared and thought ‘I want a report like that!’! I know we have, and it can be a big attraction for potential clients as well as your current customers and stakeholders to see a well written and well-designed report....
A standard operating procedure or SOP details the steps or instructions needed to be performed to carry out a process, as well as the scope and who performs the specified task. Your SOP document, therefore, needs to be well written: simple, clearly worded and labeled...
As your business documents begin to pile up, your organisation needs to have a proper records management policy and archiving in place. Otherwise, you run the risk of losing your data and enduring weeks of downtime due to catastrophic events like fire, flood, hardware...
Processes and procedures can be confusing and many commit the mistake of using them interchangeably. A process provides a high-level view of the different tasks needed to get things done while a procedure is lower level and adds details to the elements that go into...