As small business owners, we carry the world (i.e. our businesses), on our shoulders. Decisions that will help our businesses stay productive and profitable are critical to ensure sustainability. But to make good decisions, we need to have good information, right? And...
When we run a business, we should be able to impart how our product or service may help in resolving our [potential] customer’s needs. In client delivery it’s called pain points – it refers to various problems or issues that your customers face and what you do...
A process is a beautiful thing. It moves a business seamlessly from one step to another, culminating in the achievement of the goal of the process. It follows rules and structure. This is an ideal scenario and in most businesses, a process is not a beautiful thing....
