Having experienced first-hand the impact of COVID-19 on the cancellation of an event for a client, there are many lessons we can share on how to proactively action the cancellation and move forward. We acknowledge that financially this may have devastating...
A process is a beautiful thing. It moves a business seamlessly from one step to another, culminating in the achievement of the goal of the process. It follows rules and structure. This is an ideal scenario and in most businesses, a process is not a beautiful thing....
What is a good process? A good process is not a chance encounter. It’s a decision of working a certain way to achieve an end deliverable. It takes time and effort to understand the key fundamentals of what the ideal process looks like, who are the stakeholders and...