As a student finishing my first year studying International Business in Glasgow, I was very excited when I saw the opportunity to work with a small business in my hometown of Leiden on an internship basis. I was keen to get out the house, use my extended summer...
When we run a business, we should be able to impart how our product or service may help in resolving our [potential] customer’s needs. In client delivery it’s called pain points – it refers to various problems or issues that your customers face and what you do...
