A standard operating procedure or SOP details the steps or instructions needed to be performed to carry out a process, as well as the scope and who performs the specified task. Your SOP document, therefore, needs to be well written: simple, clearly worded and labeled...
Running a business is challenging and as your business grows, you need to have proper business processes established to guide everyone in the organisation on how things are done. If you fail to do so, you run the risk of having many unsatisfied customers, missed...
A process is a beautiful thing. It moves a business seamlessly from one step to another, culminating in the achievement of the goal of the process. It follows rules and structure. This is an ideal scenario and in most businesses, a process is not a beautiful thing....