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This free course video works through CRM, or client relationship management as a highly effectively way of building and tracking relationships with leads and customers. Learn about building relationships with software, lead generation, developing good data with a few tips and tricks.

This presentation addresses the following topics:

  • Building relationships is the backbone of business
  • Introduction to CRMs
  • Using good data habits from the start
  • How to develop tools to grow your business opportunities
  • Some tips on what to look for when choosing your own CRM


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